Frequently Asked Questions

At Unique Motors USA, we understand that purchasing a vehicle can raise many questions. To assist you, we have compiled a comprehensive list of the most frequently asked questions. If your inquiry is not listed here or you need additional assistance, please do not hesitate to contact one of our dedicated team members at (978) 690-0603.

What type of warranty is included with my purchase?

Unique Motors USA is committed to ensuring customer satisfaction with every vehicle sold. Depending on the vehicle, we may offer warranty options or extended service plans. These warranties typically cover:

  • 90 days or 3,750 miles, whichever comes first, for vehicles with fewer than 40,000 miles on the odometer.
  • 60 days or 2,500 miles, whichever comes first, for vehicles with 40,000 to 79,999 miles on the odometer.
  • 30 days or 1,250 miles, whichever comes first, for vehicles with 80,000 to 124,999 miles on the odometer.

Please speak with a sales representative for specific details about warranty options for your chosen vehicle.


What steps do you take to prepare vehicles for sale?

We prioritize safety and quality for every vehicle in our inventory. Before making a vehicle available for sale, our expert technicians:

  • Conduct a comprehensive inspection.
  • Address any safety and maintenance issues.
  • Perform repairs to ensure optimal performance and reliability.

On average, we invest approximately $899 per vehicle to guarantee it meets our high-quality standards.


How much is your standard documentation fee, and what does it cover?

Our standard documentation fee is $499, which is non-negotiable and required for every customer. This fee helps cover the administrative costs associated with processing the following:

  • Title transfer and registration paperwork.
  • Compliance with state and federal regulations for vehicle sales.
  • Vehicle history reports, certifications, and official filings.

What additional fees should I expect?

In addition to the vehicle’s price, you can expect the following fees:

  • Sales Tax: Based on the state’s percentage of the vehicle’s purchase price.
  • Title Fee: $75 for vehicle title processing.
  • Registration Fee: New plates cost $135, and transferring existing plates costs $50.
  • Inspection Fee: If the vehicle will be registered in Massachusetts, a state inspection must be completed within seven days of purchase. The cost for the Massachusetts inspection is $35.

Do you accept credit card payments?

Yes, we accept credit card payments for up to $5,000 toward the purchase of a vehicle. For larger amounts, alternative payment methods, such as cash, checks, or financing, are recommended.


Can I bring a mechanic to inspect a vehicle before purchase?

Yes, we encourage customers to ensure they are confident in their purchase. However, a deposit and signed purchase agreement are required before taking the vehicle off-site for a mechanic’s inspection.


Can I reserve a vehicle I’m interested in purchasing?

We offer a reservation option for customers. Vehicles can be held for up to 48 hours with a $500 deposit. If the vehicle is not fully paid within this period, the deposit will be refunded, and the vehicle will be relisted.


Does every vehicle come with a full tank of gas?

While most vehicles in our inventory come with a half tank of gas, we strive to ensure all vehicles are ready for immediate use upon delivery.


What financing options are available?

Unique Motors USA works with a network of trusted lenders to offer financing options tailored to different credit situations. Whether you have excellent credit or are working to rebuild it, we’ll help you secure a plan that fits your needs.

You can apply for financing through our online application form to get pre-approved.


Do you accept trade-ins?

Yes, we accept trade-ins. To evaluate your current vehicle, please provide its VIN, mileage, and overall condition. This information will help us offer a fair market value for your trade-in.


What should I bring when visiting the dealership for a test drive or purchase?

When visiting our dealership, please bring:

  • A valid driver’s license.
  • Proof of insurance.
  • Proof of income (such as recent pay stubs) if you plan to finance the vehicle.
  • Proof of residence (such as a utility bill) for registration purposes.
  • Your preferred payment method for any deposits or down payments.

What are your business hours?

Our dealership operates at the following times:

  • Monday to Friday: 9:00 AM – 7:00 PM
  • Saturday: 9:00 AM – 5:00 PM
  • Sunday: Closed

How can I contact Unique Motors USA?

You can reach us through various methods:

  • Phone: (978) 690-0603
  • Visit: 591 N Main St, Leominster, MA 01453
  • Online Contact Form: Available on our Contact Us page

Our team is ready to assist you with any questions or concerns you may have.